Pricing Policy

1. Overview

This Pricing Policy outlines the pricing structure, payment terms, and billing procedures for services provided by Hypebrand Private Limited, operating as PrimeScale ("Company," "we," "us," or "our"). This policy is designed to ensure transparency and clarity in our pricing and billing practices.

All pricing information is subject to the terms outlined in this policy and forms an integral part of our Terms of Service.

2. Service Packages and Pricing

2.1 LaunchPad Plan

• Monthly Fee: ₹35,000 per month
• Target Audience: Brands with monthly revenue ₹0 to ₹5 lakhs
• Billing Cycle: Monthly, in advance
• Setup Fee: Included in first month payment
• Minimum Commitment: 3 months

2.2 Scale & Dominate Plan

• Monthly Fee: ₹65,000 per month
• Target Audience: Brands with monthly revenue ₹5 lakhs to ₹2 crores
• Billing Cycle: Monthly, in advance
• Setup Fee: Included in first month payment
• Minimum Commitment: 6 months

2.3 Enterprise Solutions

• Pricing: Custom pricing based on requirements
• Target Audience: Large enterprises and multi-brand operations
• Billing Cycle: As per agreement (monthly/quarterly)
• Minimum Commitment: 12 months

3. Payment Terms and Conditions

3.1 Payment Methods

Hypebrand Private Limited accepts the following payment methods:

• Bank transfer (NEFT/RTGS/IMPS)
• UPI payments
• Cheque payments (for corporate clients)
• Online payment gateway (Razorpay/Stripe)
• International wire transfers (for global clients)

3.2 Payment Schedule

• First payment due upon signing the service agreement
• Subsequent payments due on the same date each month
• Advance payment required for all service packages
• Grace period: 7 days from due date
• Service suspension after 10 days of non-payment

3.3 Late Payment Policy

• Late fee: 2% per month on overdue amounts
• Service suspension notice sent after 7 days
• Account suspension after 15 days of non-payment
• Termination clause activation after 30 days
• Collection costs charged to client account

4. Pricing Structure Details

4.1 What's Included in Base Pricing

• Dedicated account management team
• Monthly strategy consultations
• Campaign optimization and management
• Performance tracking and reporting
• Email and WhatsApp support
• Access to our proprietary tools and frameworks

4.2 Additional Services (Extra Charges)

• Product photography: ₹500-₹2,000 per image
• Video content creation: ₹5,000-₹15,000 per video
• Additional marketplace setup: ₹10,000 per platform
• Expedited onboarding: ₹15,000 one-time fee
• Custom reporting: ₹5,000 per month
• Priority support: ₹8,000 per month

4.3 Third-Party Costs (Client Responsibility)

• Amazon advertising spend
• Amazon seller fees and commissions
• External tools and software subscriptions
• Trademark registration costs
• Product compliance and certification fees

5. Billing and Invoicing

5.1 Invoice Generation

• Invoices generated 3 days before due date
• GST-compliant invoices for Indian clients
• International invoices with applicable taxes
• Digital delivery via email and client portal
• Monthly statements available on request

5.2 Tax Information

• 18% GST applicable for Indian clients
• TDS deductions as per applicable rates
• International clients: Taxes as per local jurisdiction
• GST registration certificate available on request
• Tax exemption certificates honored where applicable

5.3 Currency and Exchange Rates

• Primary currency: Indian Rupees (INR)
• USD pricing available for international clients
• Exchange rates as per RBI reference rate
• Currency conversion charges applicable
• Rates locked for contract duration

6. Price Changes and Modifications

6.1 Price Increase Policy

• 30 days advance notice for any price increases
• Annual price reviews based on inflation and costs
• Grandfathering of rates for existing contracts
• Option to terminate if price increase is unacceptable
• No retroactive price changes

6.2 Promotional Pricing

• Limited-time offers clearly marked
• Terms and conditions specified for all promotions
• Regular pricing applies after promotional period
• Cannot be combined with other offers
• Subject to availability and eligibility criteria

7. Contract Terms and Commitments

7.1 Minimum Commitment Periods

• LaunchPad Plan: 3 months minimum
• Scale & Dominate Plan: 6 months minimum
• Enterprise Solutions: 12 months minimum
• Early termination fees apply
• Auto-renewal clauses clearly specified

7.2 Cancellation and Termination

• 30 days written notice required
• No refund for current billing period
• Early termination fee: 50% of remaining contract value
• Mutual termination clauses available
• Data transfer assistance provided

8. Dispute Resolution

Any disputes regarding pricing or billing should be addressed through the following process:

1. Submit written complaint within 15 days of invoice date
2. Internal review completed within 7 business days
3. Resolution discussion with account manager
4. Escalation to management if required
5. Final resolution within 30 days of initial complaint

9. Contact Information

For pricing inquiries, billing questions, or payment-related issues:

10. Legal Compliance

This Pricing Policy is governed by Indian commercial law and complies with the Foreign Exchange Management Act (FEMA), Goods and Services Tax (GST) regulations, and other applicable Indian laws. All disputes are subject to the exclusive jurisdiction of Mumbai courts.

This policy may be updated from time to time to reflect changes in our business practices or legal requirements. Material changes will be communicated to existing clients with appropriate notice period.